Terms and Conditions for Personal Testing & Nutrition Consultations
Your agreement is with your Practitioner, namely Cain Leathem (the “Practitioner”), who delivers your testing or consultation. These Terms and Conditions form part of your agreement with the Practitioner. You understand that the Practitioner is self-employed and that you are entering into a contract with him alone.
Your instructions to commence work with the Practitioner will constitute acceptance of these Terms and Conditions, at which point you will become a client (a “Client” or “you”). You are asked to pay special attention to the provisions related to cancellations. This does not affect your statutory rights.
The Practitioner will use his skills and knowledge to design a safe programme of testing and nutrition protocols that take into account your lifestyle, personal goals, fitness levels, and medical history.
The Practitioner will provide the coaching, instruction, supervision, advice, and support needed to help you achieve your goals. Apart from the initial consultation, each review session will last approximately 60 minutes unless otherwise agreed (a “Session”). An initial nutrition consultation (a “Consultation”) will generally take 120 minutes but may be longer or shorter, depending on the complexity of the advice given.
You understand that the results of any fitness or nutrition programme cannot be guaranteed. Your progress depends on your effort and co-operation both during and outside of the Consultations. You acknowledge that individual results may vary and that no particular result is guaranteed by the Practitioner. All client information will be kept strictly private and confidential.
48 hours' notice of cancellation or postponement is required for all appointments.
Notice of less than 48 hours will incur full payment of the consultation fee. Once purchased, consultations are non-refundable and non-transferable. If a consultation is booked within the same week, the credit will not be lost.
It is understood between you and your Practitioner that both parties must commit to your given programme to achieve results.
You are required to arrive on time for each Consultation to ensure that the Practitioner’s full expert guidance can be provided during each visit.
For nutrition consultations, a comprehensive Lifestyle Assessment Questionnaire (which will be provided to you) must be completed and returned to the Practitioner in advance of the initial meeting (either face-to-face or via videotelephony).
Your Practitioner may require a letter of ‘medical clearance’ from your GP. Please note that your GP may charge for providing this letter. You understand and agree that it is your responsibility to inform the Practitioner of any conditions or changes to your health, both now and in the future, which might affect your ability to follow any given protocols safely and with minimal risk of injury.
If your Practitioner requires further medical information from another practitioner or health professional, you must provide the necessary details.
Your Practitioner cannot be held liable in any way for undeclared or unknown medical conditions.
If the client is late the Consultation, it cannot be extended and will end at the appointed time.
If the Practitioner is late, additional time will be added to the Consultation or to a subsequent Consultation.
Your Practitioner has completed and holds a current certificate for emergency first aid at work approved by the Health and Safety Executive.
Your Practitioner has £6 million professional liability insurance cover.
If your Practitioner conducts the Consultations on your premises, you are responsible for providing a safe environment.
You understand that, in the unlikely event of your Practitioner being unable to continue your advice for any reason, you can request a full refund from your Practitioner for any unfulfilled Consultations.
The Practitioner has the right to change these Terms and Conditions, for example, to offer new services or as required by law. The Practitioner will notify you of any change.
When such change(s) is made, if you are dissatisfied, you can cancel this agreement after making any payments already due to the Practitioner.
You are responsible for keeping all your contact information and marketing preferences up to date with the Practitioner. To comply with the General Data Protection Regulation 2016/679 (GDPR), the Practitioner will only act on your instructions or with your permission regarding any personal or sensitive information held about you. See our Privacy Policy for more information.
This agreement is governed by the laws of England and Wales and is subject to the jurisdiction of the English courts.